Effective Date: May 25, 2018
Bona Fama Digital (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information in compliance with the General Data Protection Regulation (GDPR), UK Data Protection Act, California Consumer Privacy Act (CCPA), Australian Privacy Principles (APPs), and other major global privacy laws.
Who We Are
Our website address is: https://bonafama.digital.
We provide digital marketing, SEO, design, and reputation management services globally.
Information We Collect
We collect the following types of personal data when you interact with our website, shop, or services:
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Account & Transaction Data: Name, email address, phone number, billing/shipping addresses, purchase details.
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Payment Information: Debit and credit card details processed securely by Paystack. We do not store full card details.
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Newsletter Subscriptions: Email addresses collected via MailPoet for marketing communications.
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Analytics Data: Data collected through Google Analytics, including IP address, browser type, device type, and traffic sources.
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Technical Data: Cookies, session data, and usage logs.
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CRM Data: Data may occasionally be synced with our CRM for customer support and relationship management.
How We Use Your Data
We process your data to:
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Provide and deliver our services and products
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Process and confirm orders
- Process payments securely through Paystack.
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Send newsletters and marketing communications (if opted in)
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Respond to enquiries and customer support requests
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Track website performance and traffic sources (Google Analytics)
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Comply with legal and regulatory obligations
Legal Basis for Processing (GDPR)
We rely on the following legal grounds:
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Contractual necessity (to deliver your purchased services)
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Legitimate interests (to improve services, prevent fraud, and secure our systems)
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Consent (for newsletters and optional marketing communications)
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Legal obligation (to comply with tax and accounting rules)
Cookies and Tracking
We use cookies and similar technologies for:
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Saving login and display preferences
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Tracking website analytics (via Google Analytics)
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Marketing attribution and performance insights
You can disable cookies via your browser settings.
Data Sharing
We only share personal data with trusted third parties where necessary:
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MailPoet and other newsletter services for newsletter delivery.
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Google Analytics and other SEO tools for traffic analysis.
- Service Providers: Payment processors (Paystack), hosting providers, CRM integrations.
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Legal Authorities: Where required to comply with applicable law or prevent fraud.
We do not sell your personal information.
International Data Transfers
As a global business, data may be transferred outside your country, including to the United States and Europe. Where required, we use Standard Contractual Clauses (SCCs) and other safeguards to protect your information.
Data Retention
We retain personal data only as long as necessary:
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Customer accounts and purchase history: retained while account is active and for up to 7 years for legal/tax compliance.
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Newsletter subscriptions: retained until you unsubscribe.
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Analytics data: stored by Google Analytics per their retention settings.
Your Rights
Depending on your location, you may have the following rights:
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Access your personal data
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Request correction or deletion
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Restrict or object to processing
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Withdraw consent (e.g., unsubscribe from newsletters)
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Data portability (receive a copy of your data)
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Lodge a complaint with your local data authority
To exercise these rights, email us at info@bonafama.digital.
Children’s Privacy
Our services are not directed at children under 16, and we do not knowingly collect their personal data.
Security
We use industry-standard measures (encryption, access controls, secure hosting) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
Card data is encrypted and securely processed by Paystack in line with PCI DSS standards.
We do not store or retain full credit/debit card details on our servers. Only limited payment metadata (e.g., transaction ID, amount, date) is retained for accounting and compliance purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions or requests about this Privacy Policy or how we handle your data, please contact us:
Bona Fama Digital
Email: info@bonafama.digital
Website: https://bonafama.digital