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Segmentation & Persona Development

Know exactly who you are talking to

Data-led audience segments and customer personas that sharpen your messaging and targeting.

What is included

  • Customer data review
  • Segment definition
  • Persona profiles
  • Messaging recommendations
  • Channel fit mapping

How it works

  1. DiscoverWe learn your goals, audience and current performance.
  2. PlanWe agree priorities, scope and the measures of success.
  3. DeliverWe do the work and keep you informed as it happens.
  4. ReportClear monthly reporting shows results and next steps.

Frequently asked questions

What data do you need?

Analytics, CRM and sales data are ideal. We can also use surveys.

Will personas be generic?

No. They are built from your own data and market.

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