We monitor mentions and reviews to measure sentiment and surface issues and opportunities early.
What is included
- Brand mention monitoring
- Sentiment scoring
- Review analysis
- Competitor listening
- Monthly insight report
How it works
- DiscoverWe learn your goals, audience and current performance.
- PlanWe agree priorities, scope and the measures of success.
- DeliverWe do the work and keep you informed as it happens.
- ReportClear monthly reporting shows results and next steps.
Frequently asked questions
Which channels are monitored?
Social platforms, review sites, forums and news where available.
Can you alert me to a crisis?
Yes. We set alerts for sudden spikes in negative mentions.